At Outfitspoint, managed by Finvalis software private limited, we strive to provide a convenient and stress-free shopping journey for every customer. Within this document, “we,” “us,” and “our” refer to Finvalis software private limited, while “you,” “your,” and “user” indicate our valued shoppers. We recognize that fashion preferences may occasionally change, and you might wish to cancel an order. The cancellation policy below explains the process in detail:

Order Cancellation Before Shipment

You may cancel your order within 24 hours from the time of placing it or before the shipment process begins, whichever occurs first.

For cancellation requests, kindly get in touch with our customer support team through email assistance.

If the order qualifies for cancellation, the complete refund amount will be credited back to your original payment method within 5–7 business days.

Orders Already Shipped

After the order has been dispatched, cancellation will no longer be possible. Nevertheless, you can initiate a return request after receiving the product, according to our Return & Refund Policy.

Order Modification

At present, we do not provide the option to modify products or delivery addresses after an order has been successfully placed. You must cancel the existing order (if eligible) and create a fresh order.

Contact for Cancellation

For all cancellation-related requests, kindly contact our support team at:

Finvalissoftwarepvtltd@gmail.com

We sincerely value your understanding and ongoing support. If you have any concerns or queries, please do not hesitate to contact us.