At Outfitspoint, operated by Finvalis software private limited, we are dedicated to providing a convenient and stress-free shopping journey. In this document, “we,” “us,” and “our” refer to Finvalis software private limited, while “you,” “your,” and “user” refer to you, our valued customers. At Outfitspoint, we strive to ensure that your orders are delivered promptly and responsibly. This Shipping and Delivery Policy explains the terms and conditions associated with the shipment of products purchased through our platform. By placing an order, you acknowledge and accept the terms mentioned within this policy.
Shipping Locations
We presently provide delivery services to all pin codes throughout India. At the moment, we are unable to facilitate international shipping services.
Processing Time
Orders are generally processed within 1-2 business days (excluding weekends and public holidays) from the date your order is confirmed.
After your order has been processed successfully, you will receive a confirmation email containing all relevant details.
Delivery Timeline
Our standard shipping usually requires between 3-8 business days, helping you receive your latest fashion selections without unnecessary delays.
Failed Delivery Attempts
If a delivery attempt is unsuccessful because of an incorrect address, recipient unavailability, or refusal to accept the order, the package will be returned to our warehouse. Customers can request a re-delivery.
Damaged or Lost Shipments
If your order is delivered in a damaged condition, kindly contact our customer support team within 48 hours of receiving the package along with photographic evidence.
In the event that a shipment is lost during transit, we will begin a replacement or refund process after verification with the courier partner.
Contact Us
For any questions or concerns regarding shipping and delivery, please get in touch with us:
Finvalissoftwarepvtltd@gmail.com
We appreciate your trust in shopping with us and look forward to offering you a smooth and reliable delivery experience!